Volunteer Here

We welcome volunteers at Spectrum Health Pennock in Hastings. Whether your transporting patients, working in our gift shop, reading to children in our day care center or greeting patients, you will have the fulfillment of knowing your helping others and allowing us to serve our patients and community in a meaningful way.

Roles and Opportunities

In order to attract and retain the best possible volunteers for Spectrum Health Pennock and to ensure a positive experience for you, we try to match individual talents and skills to our areas of need. We will do our best to place you in an area where your talents can be used to help patients, visitors, and hospital staff.

Here are some of the ways volunteers help us every day:

  • Greeter
  • Gift Shop
  • Health and Wellness Center Day Care Assistant
  • Patient Escort
  • Patient and Family Advisory Council
  • Sewing and Knitting
  • Spectrum Health Pennock Guilds

Help Needed: The following areas are in need of volunteer support!

Patient Escort volunteers at Spectrum Health Pennock
Do you like to meet new people and offer a helping hand? The volunteer escorts help transport patients to different areas of the hospital to receive care. (X-rays, MRIs, lab work, ultrasound). We are looking for individuals who are friendly and have a caring attitude and are comfortable transporting patients in a wheelchair, with an emphasis on patient confidentiality. (Shifts are 4 hours, Monday thru Friday: 8:00 a.m. to 4:00pm)
Greeter/Wayfinding Hosts at Spectrum Health Pennock and Urgent Care
Would you enjoy warmly greeting children and their families and helping them register when they arrive? Do you like to make people feel at home and help them with directional guidance, answer parking questions, and find gift shops, waiting areas, etc.? We are looking for individuals who are comfortable greeting patients, guests and families, as they arrive for care at the hospital/urgent care. (Shifts are 4 hours, Monday thru Friday from 7:00 a.m. to 3:00 p.m.)


Please review the following volunteer requirements before you apply.

Age Requirement: Volunteers at Spectrum Health Pennock must be age 18 or older. We also host our Junior Volunteer Program throughout the summer months where the age requirement is 15 years or older.

Commitment Requirement: In order to properly orient and train individuals, we ask volunteers to commit to serve for a minimum of six months.

Next Steps and Orientation

Join the dedicated and caring volunteers at Spectrum Health Pennock. To get started, follow these simple steps:

  1. Have two letters of reference (PDF) submitted to us on your behalf. The references you select should send their letters directly to us. Instructions on how to submit these are listed on the form. Please do not select family members. Your references should be able to speak to your commitment and dedication as a potential volunteer. You will be responsible for ensuring that the reference letters are submitted to us.
  2. Complete an Application and fill out the criminal background check (PDF) and return to volunteer services. You may email it to Sarah.Staple@spectrumhealth.org or mail it to:

    Spectrum Health Pennock
    Foundation & Volunteer Services
    1009 W. Green St.
    Hastings, MI 49058

When we have received your application and two reference letters, we will review them to see if any open opportunities align with your interests. We will also run your background check at this time. If a match is identified, we will contact you by phone. If we cannot identify a match, your file will remain open for six months. We will contact you within that time if other openings become available that may interest you.

If we contact you by phone, we will further discuss requirements, your availability, and our current openings. The next step is a face-to-face interview to talk in more detail. If we have mutually agreed to move forward, we must complete additional requirements (free of charge and with our assistance) such as two tuberculosis skin tests, seasonal flu shot, and possible immunizations if you are not up to date (for patient contact areas).

Spectrum Health Pennock volunteers are required to attend an orientation session with the Volunteer Coordinator. This gives each volunteer the opportunity to learn about the organization, volunteer expectations, and ask questions if needed. Following the general orientation session, specific training is provided in the area in which you are assigned. Volunteers are provided training that will familiarize them with their new volunteer role and also the organization.

Once these items are completed, our team refers you to your specific location. Before starting, the Volunteer Coordinator will provide you with parking instructions, a volunteer badge and also a volunteer uniform as you enter your new role.

Contact Information

Spectrum Health Pennock
Volunteer Services
1009 W. Green Street
Hastings, MI 49058