We welcome volunteers in the Big Rapids and Reed City hospitals, including the Susan P. Wheatlake Regional Cancer Center. Whether you’re reading to patients, greeting people in our family room or parking cars, you will have the fulfillment of knowing you’re helping others and allowing us to better serve our patients.
In order to attract and retain the best volunteers for Spectrum Health and ensure a rewarding experience for you, we try to match individual talents and skills to our areas of need. Volunteers may fill many different roles. Here are some of the ways volunteers help us every day:
Please review the following volunteer requirements before you apply.
Volunteers at the Spectrum Health Big Rapids and Reed City Hospitals must be age 18 or older.
In order to properly orient and train individuals, we ask volunteers to commit to serve a four-hour shift one time per week for a minimum of six months.
When we have received your application and two reference letters, we will review them to see if any open opportunities align with your interests. We will contact you by phone if we feel there is a match.
If we cannot identify a match at this time, we will keep your file open for six months. We will contact you within that time if other openings become available that may interest you. If we contact you by phone, we will further discuss requirements, your availability and our current openings. The next step is a face-to-face interview to talk in more detail. If we have mutually agreed to move forward, we must complete a background check. We ask you to meet additional requirements (free of charge and with our assistance) such as two tuberculosis skin tests, seasonal flu shot and possible immunizations if you are not up to date (for patient contact areas).
We also ask you to complete a written orientation including topics such as Spectrum Health’s mission/vision/values, personal and building safety, infection control, confidentiality laws, etc. We ask you to sign and agree to a commitment statement and Spectrum Health’s Code of Excellence.
Once these steps are completed satisfactorily, our team refers you to a specific location with a weekly shift on a specific day and time. Before starting, we will give you parking instructions, a volunteer badge and polo shirt. The volunteer leader in that location will then contact you to set up your orientation and welcome you to your new volunteer role.