Access patient records

Healthcare provider showing man information on a tablet.

How To Obtain Patient Medical Records

To obtain a copy of a patient’s medical record, please submit a completed Release of Information Authorization form. Forms may be faxed to 616.391.1521. Additional contact information may be found in the Health Information Management section, linked below.

Health Information Management

Healthcare provider working in lab.

Health Information Management (HIM) is responsible for managing the integrity of the health care data in our electronic health record. HIM monitors chart completion to ensure documentation is accurate, timely and reliable according to clinical, regulatory and financial requirements. We manage the release of health information, record retention and storage, and document scanning. HIM maintains the enterprise master patient index to ensure accuracy of patient identity critical to patient safety, inter-operability and health information exchange.

Laboratory Support Services

If you need assistance with test interpretation, follow-up testing or recent results please contact our laboratory support services call center at 616.774.7721. For a patient’s history of lab results please contact Spectrum Health Health Information Management.

Gloved hands holding vial filled with blood.

Radiology Support Services

3D image of organ
Radiology Support Services (RSS) covering Grand Rapids and all surrounding regions can be reached at 616.391.1812. RSS can help you with questions regarding the importing and exporting of images, addendums, and getting you connected with a radiologist or radiology modality.

HIM Contact Information

Spectrum Health Butterworth & Blodgett Hospitals
Spectrum Health Big Rapids Hospital
Spectrum Health Reed City Hospital
Spectrum Health Gerber Memorial
Spectrum Health Kelsey Hospital
Spectrum Health Ludington Hospital
Spectrum Health Pennock
Spectrum Health United Hospital
Spectrum Health Zeeland Community Hospital
Spectrum Health Visiting Nurse Association
Spectrum Health Hospice, Palliative Care
Spectrum Health Neuro Residential Care
Spectrum Health Long-Term Care, Rehab & Nursing Center
Kalamazoo Avenue
Fuller Avenue