We understand the uncertainties that families may feel when faced with the possibility of their child needing a test or procedure. Our mission is to help you through the journey of outpatient care, providing support and compassionate care every step of the way. Outpatient care refers to medical services and procedures that are provided to patients who do not require an overnight stay in a hospital. These services allow patients to receive the necessary medical attention while still returning to the comfort of their own homes after the procedure. Our dedicated team is committed to ensuring that your child receives the highest quality outpatient care, focusing on their well-being and your peace of mind.
In health care, communication isn’t just words exchanged; it’s a vital bridge that connects patients, families, and providers on a journey of healing. For us, this bridge is built with empathy, understanding, and a commitment to treating each child as a unique individual.
Our providers find creative ways to connect with children and help them understand, making them an active participant in their own care journey. They prioritize the use of simple language, supplemented by visual aids and other tools. This approach isn't just a technique; it's a philosophy that acknowledges the power of communication in healing.
We also have a Child and Family Life team that strives to provide the whole family with the emotional support needed during a visit for a procedure or test. Their goal is to ensure your child’s day is as comfortable as possible. That could mean radiology and surgery pre-procedural tours to help familiarize the setting, providing education prior to medical procedures and offering support during procedures, and engaging and energizing children and families through play, music therapy and special events, and more.
Whether it's explaining a procedure to a parent or listening to a child's curiosity, our providers build a narrative of partnership where everyone's voice matters.
Our outpatient care lies not just in the clinical interactions that happen the day of care or treatment but also in the thoughtful planning before and after.
Whether it's preparing for your child’s visit, understanding what to expect during care, or gearing up for the moment your child leaves, every aspect of your journey is thoughtfully designed.
While we know it may feel like a lot is happening during an outpatient appointment, rest assured that every aspect is coordinated to ensure your family's comfort, understanding, and well-being.
Our staff members are your partners in navigating the experience. From scheduling to treatment, to consultations to conversations, everything emphasizes your family’s role in your child’s care.