For Suppliers, Vendors and Contractors

Thank you for your interest in doing business with Spectrum Health. Our organizational mission is to improve the health of the communities we serve. We strive to achieve this mission through our values of excellence, accountability, compassion, integrity, respect and teamwork. These values are outlined in the Spectrum Health Code of Excellence.

We place the utmost importance on the observance of the principles of our Code of Excellence and expect all with whom we do business to conduct themselves accordingly. All vendors/contractors will be held accountable for their actions, and violations of the law or of the policies and principles of Spectrum Health will not be excused or tolerated. 

Pursuant to the federal Deficit Reduction Act of 2005, as well as other Medicare fraud and abuse laws, Spectrum Health is required to provide vendors/contractors with information about the federal and state laws regarding false claims, Medicare Parts C and D compliance, penalties and whistleblower rights and protections under such laws. 

It is Spectrum Health’s expectation that you will review the Spectrum Health policies and procedures and information regarding the CMS requirements for compliance contained within this page. Spectrum Health will provide a hard copy or other website links, as applicable, upon written request. Some of the policies are fairly general, while others relate to more specific areas. You are expected to understand and abide by these policies, rules and regulations as they apply to the services that you provide. 

It is Spectrum Health’s expectation that vendors/contractors will educate all of their employees and contractors who work on matters related to Spectrum Health on such policy information and requirements.

Spectrum Health Policies

Code of Excellence
The Prevention and Detection of Fraud, Waste and Abuse 
Gifts/Business Courtesies 
Supplier Representatives Policy 
Anti-Harassment Policy
Notice to Third Parties

For vendors/contractors who provide clinical care, have access to Protected Health Information (PHI) or perform key revenue cycle functions ("Required Contractors"), your staff must complete the Medicare Learning Network (MLN) trainings listed below within 90 days of hire/contract and annually thereafter.

To fulfill the CMS requirements for compliance education/training and generate a certificate of completion, Required Contractors must do the following:
1. Click to open the Medicare Learning Network® (MLN) Learning Management System.
2. Log in. (If you are a first-time user, you must create an account.).
3. Complete the following two training modules:
a. Medicare Parts C and D General Compliance Training
b. Combatting Medicare Parts C and D Fraud, Waste and Abuse
4. Generate a certificate of completion for each module.

Each employee, contractor, volunteer, governing body member, or downstream entity of a Required Contractor must have a certificate of completion on file from each training section (fraud, waste and abuse training and general compliance training -- two certificates in total). Required Contractors must maintain education certificates for ten years and provide them to Spectrum Health upon request.

Spectrum Health's chosen primary group purchasing organization (GPO) is VHA/Novation

If your company is interested in being considered for business opportunities within Spectrum Health, please contact us for registration and to be included in our supplier directory.