Ways to Get Care
We are here for you and can help with both COVID-19 as well as regular care needs. Access options are available to all patients. You do not have to be a current Spectrum Health patient.
If you start to feel ill with symptoms like fever, cough or shortness of breath, try not to panic. Many people with COVID-19 experience minor symptoms and do not need medical care.
First, contact your primary care provider by phone or send a message through MyChart.
If you still have questions you can schedule a free screening through our COVID-19 hotline at 833.559.0659. During this virtual video visit, you will be asked a series of questions about your condition by a Spectrum Health provider who will advise whether you need to seek additional care.
Screening is required before COVID-19 specimen collection may occur. Please be aware that screening is not a COVID-19 test.
If you have life-threatening symptoms, call 911 or go to the emergency room.
COVID-19 Behavioral Health Support
This pandemic has taken everyone out of the “normal” and can leave us all feeling stressed and anxious. Our team of behavioral health professionals are here to guide you through a variety of situations. To reach our COVID-19 Behavioral Health Support Line, call 833.559.0659 and select Option 2. You will be connected to a Spectrum Health behavioral health professional for support. This service is available from 7 a.m. to 11 p.m. every day for those 18 and older.
We understand you and your family may have care needs unrelated to COVID-19. We have enabled our primary care and most of our specialty care medical teams to see you through a virtual visit to limit unnecessary exposure to COVID-19. During a virtual visit you and your provider will be able to see, hear, and speak to each other all through on your smart phone, tablet or computer.
Learn more about your regular care options, including examples of where to seek treatment based on your condition.
Many insurance providers have expanded their telehealth/virtual visit coverage to additional services for a specific time period. Check with your insurance provider to understand your coverage.