Virtual or in-person
For 25 years, we have been here to support your health. We realize this is more important now than ever before. At Spectrum Health, we have considered your entire experience, down to the smallest detail. And we will never stop improving it.
We now offer primary health curbside visits across West Michigan, curbside flu shots at urgent care centers in Kent County as well as curbside service at Lemmen-Holton Cancer Pavilion.
We are reducing the use of waiting rooms in ambulatory and hospital locations as much as possible to further support safe social distancing through enhanced pre-registration workflows and a virtual check-in upon arrival. Patients who use the virtual waiting room can wait in their vehicle until notified it’s time to enter the building.
The MyChart App is care where you need it, when you need it. Conduct scheduled or on-demand video visits with 1000+ Spectrum Health providers, readily access your medical records, request a prescription refill, send a message to your provider or pay a bill, and much more.
All of our urgent cares and most of our primary care offices offer extended hours to give you more options for in-person visits.
Please note that we are temporarily limiting family/visitor presence in our hospitals and care sites.
All patients and visitors/guests will be expected to follow guidelines to help increase their safety and limit potential exposures to COVID-19 while in Spectrum Health facilities, such as social distancing when possible and practicing good hand hygiene. All visitors will be asked health screening questions and have their temperature checked upon arrival. Visitors with COVID-19 symptoms or a fever will be asked to visit at another time.
We are continuing to offer expanded virtual care options in MyChart through additional providers and appointments. This allows you to request the type of care you need, at the time you need it, without having to leave your home.
If you need to come into the hospital or one of our offices, we are taking additional safety measures to care for everyone who comes through our door, including:
If you need to come into an urgent care center, in addition to the in-person measures above, we have changed our procedures in Kent County locations to manage patient flow and minimize time spent in higher traffic areas like check-in and check-out.
Here is how it works:
Spectrum Health team members have been trained on safe practices to help prevent the spread of infection and are prepared to care for you. We are ready for you.