Enabling this provides you with more accurate distances to providers and locations
In a virtual visit with Spectrum Health, you and your care provider see and talk to each other over the internet. Learn how to get ready for your virtual care session, so you can focus on your health during the appointment.
Before starting a virtual visit:
To begin your scheduled primary or specialty care virtual visit:
To begin a virtual urgent care visit:
After finishing your visit, select the red X to disconnect.
To begin a virtual visit with multiple participants, you must sign into your own MyChart account. Utilizing the credentials of the patient will prevent them from joining the visit.
In many cases proxy access must be granted by the patient and/or a Spectrum Health representative. If the proxy has not previously granted and established proxy access, you will not find the patient listed within your MyChart. Please contact Spectrum Health Technical Support at 877.308.5083 for further assistance.
Available Monday to Thursday 7:30 am to 7 pm, Friday 9 am to 5 pm, Saturday 8:30 am to noon.
Available 24/7 for help using your TytoCare telehealth exam kit
Schedule a visit, access your health information, and connect with Spectrum Health in a single, secure place.