Virtual urgent care with MyChart
Get care sooner than ever for your illness or injury. Request an on-demand virtual urgent care visit with Spectrum Health, and we’ll connect you to a medical professional within 10 minutes 24/7, 365 days a year. It's the same urgent care, on your terms.
Take advantage of this convenient service for yourself or your child age 3 or older when located anywhere in Michigan. You can expect the same quality of service you’d receive when visiting us at a medical facility. We recommend you start here rather than with in-person urgent care for unexpected health needs.
To start a visit on your mobile device simply follow these three steps:
Your virtual visit will take place with the first-available Spectrum Health provider. This professional has access to your complete electronic health record and will share a summary of your virtual visit with your primary care doctor. You do not need to be an existing Spectrum Health patient to use this service.
Consider a virtual urgent care visit when you experience:
If you need to see a doctor for something else, call patient support at 877.362.8362.
*Only available if you also have a TytoCare exam kit
Enhance your virtual urgent care visit visit with a TytoCare Exam Kit. This technology helps you capture information about your symptoms and vital signs and share it with your provider. It makes your virtual appointment the same as a visit to your physician’s office.
Just like an urgent care clinic, on-demand virtual urgent care visits can provide:
Sometimes, we may determine you need in-person care. We’ll tell you if your best option is an immediate care clinic or the emergency room at one of our hospitals. If this happens, you won’t be charged for the virtual visit.
Most insurance plans cover virtual urgent care. You won’t pay more than $45.
To get virtual urgent care, you must have one of these:
Available Mon. - Thurs. 7:30am to 7pm, Fri. 9am - 5pm, Sat. 8:30am - 12pm
Available 24/7 for help using your TytoCare telehealth exam kit