TytoCare setup

TytoCare Device

Setting up a TytoCare device

Mobile users

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  • iPhone 5S, iPad Air, iPad mini 3, iPod touch 6 and newer models
  • iOS 10 operating system or newer version
  • Secure Wi-Fi (2.4 GHz only) or personal hotspot
  • Your wireless network password
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  • Samsung Galaxy S5, S6 plus, Note 5, A7, J7, LG G4 and newer models
  • Android 4.4.4 mobile operating system or newer version
  • Secure Wi-Fi (2.4 GHz only) or personal hotspot
  • Your wireless network password
Complete these steps before your first video visit
  1. Download the TytoCare app. (Note: You do not need to create an account.)
  2. Download the Corewell Health app. Tap the "Login to MyChart" banner in the middle of the landing page. Create an account or login.
  3. Navigate to the menu and search for and select "TytoCare Pairing", which will launch the TytoCare app. Follow the in-app instructions to complete Device setup and pairing.
  4. Turn on notifications and volume for your Corewell Health app. Notifications need to be turned on for both the Corewell Health and Tyto apps. You will hear chimes and receive a notification when your provider is ready.

PC users

Complete these steps before your first video visit
  1. Using your Google Chrome or Chromium Edge browser, go to: https://mychart.spectrumhealth.org/ 
    Tip: download Google Chrome.
  2. Create an account or sign in.
  3. Navigate to the menu and search for and select "TytoCare Pairing", which will launch a new web browser. Follow the instructions to complete Device setup and pairing.

Learn about your device

  • Watch the TytoCare setup video tutorial within the TytoCare app. Turn on your TytoCare device to pair it with your TytoCare app and Wi-Fi network or mobile hotspot.
  • Your TytoCare app will display a quick response (QR) code. Use your TytoCare device to scan the code, allowing the device and app to share data. 

The device will prompt an update to the latest version, which will take three to five minutes.

  • We recommend completing the Tyto Academy before your first video visit, so you can practice with your device and learn best practices.

Primary Care and Specialty visits when using TytoCare

Please self-schedule or send your provider a message in MyChart, or call your provider’s office to request a scheduled TytoCare video visit. Once your visit is scheduled, you will be able to access it from the appointments section of your MyChart account.

  1. Fifteen minutes prior to your visit, log in to your MyChart account.
  2. Click the Visits / Scheduling icon to locate your future TytoCare video visit with your provider.
  3. Complete your eCheck-in and then follow the prompts to join your TytoCare visit. Please note that you may complete your eCheck-in within 48 hours prior to the scheduled appointment.

Virtual Urgent Care visits when using TytoCare

Using the Corewell Health app on your mobile device, or your MyChart account when using a computer, click “Virtual Urgent Care” and follow the prompts. After making your selection from available providers and a time to be seen, complete the eCheck-in process. You will then be placed in a virtual waiting room and a provider will see you shortly.

Frequently asked questions

Who is the health care provider on the other end of the visit?
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A board certified Corewell Health provider.

Do I need any training to use TytoCare?
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Tyto has built-in training videos and guidance technology to help ensure accuracy and ease-of-use. When using Tyto during a live telehealth exam, your clinician will guide you through the examination process, letting you know where to put the stethoscope on your heart, where to place the otoscope inside the ear, etc.

For tips and training on using your TytoCare device, we recommend completing the Tyto Academy prior to your first video visit.

What exams can be performed using TytoCare?
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A Tyto visit provides your physician with high-quality digital sounds of the heart and lungs, high-quality digital images and video of the ears, throat, and skin and measures heart rate and body temperature. Using this examination data, your doctor can provide you with a diagnosis, treatment plan, and prescription if needed.

Can I use TytoCare away from home?
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Yes. Tyto is lightweight, compact, and portable. It is designed for remote use for patients physically located in Michigan at the time of the exam. All you need is the Corewell Health app, a smartphone or tablet, and a Wi-Fi connection.

Who sees the data from my exams and is it HIPAA compliant?
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Exam data is sent via an encrypted, secure network and is stored on our HIPAA-compliant cloud. Only you and your healthcare provider can determine who can access your medical records.

Is TytoCare FDA cleared?
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Tyto Stethoscope is FDA cleared and all other devices comply with FDA requirements.

Is TytoCare similar to the exam tools used by providers in an office?
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Yes, TytoCare includes an otoscope (ears), stethoscope (heart, lungs, and abdomen), basal thermometer, and digital camera (skin and throat) and is designed to provide your healthcare provider with the same type of examination data he or she would use in the office. The Tyto Stethoscope was cleared by the FDA and all other devices comply with FDA requirements. Tyto devices have passed multiple performance bench tests versus comparable devices to ensure quality results.

What conditions can be diagnosed with TytoCare?
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TytoCare can help a healthcare provider diagnose and treat many common conditions, including ear infections, sore throats, fever, cold and flu, allergies, pink eye, nausea, constipation, asthma, bronchitis, upper respiratory infections, bug bites, and common skin conditions, including contact dermatitis, rash, and diaper rash.

Can I receive a prescription after a TytoCare visit?
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Yes. If a prescription is needed, your provider can prescribe and send your prescription directly to your preferred pharmacy.

What is my role in a TytoCare exam?
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You will perform the exams at home on yourself or your child using TytoCare using Tyto’s proprietary guidance technology or under the guidance of a healthcare provider. In both scenarios, you will be guided through the process to ensure accurate exam data is captured.

Is TytoCare okay to use on sensitive skin?
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Yes. TytoCare conducted biocompatibility testing and was found to be in full compliance with the biocompatibility standards requirements.