A home away from home.
Anyone may visit with the parents as long as they are 16 years and older. Siblings of the baby or siblings of the parents who are under 16 are also welcome in the NICU. Everyone must check in at the security desk in the Helen DeVos Children’s Hospital lobby. We ask that you limit the number of people at the bedside to four, including parents. This will help keep the noise level down—too much noise can be stressful for your baby, and we need to have enough space to care for your baby while you are here.
Patient care handover takes place at 7 a.m. and 7 p.m. Parents are welcome to stay, but other visitors are asked to leave at these times.
You will need to sign in at the front desk. This will allow us to locate you if you have friends and family visit. You will be shown how to scrub in, and you must do so every time you visit. There are lockers in the scrub room to place your belongings in if your baby is located in an open bay nursery. Families with closets in their room may store their belongings there.
We recognize that during this stressful time, it is important for you to stay connected to your family and friends. A calm, quiet setting is important for your baby’s well-being.
Parents of children at Helen DeVos Children’s Hospital and their visitors may either park in Ramp 3 or use valet parking at the main entrance circle drive off of Michigan Street. Parking is free at all Spectrum Health ramps but you must have the parking validated at one of the hospital information desks.
The Renucci Hospitality House provides affordable, homelike accommodations for families whose loved ones are hospitalized at Butterworth and Blodgett hospitals and Helen DeVos Children’s Hospital. If these accommodations are full, Spectrum Health's concierge service can also help you find a local hotel.
Helen DeVos Children's Hospital has an on-site cafe featuring casual favorites, including pizza and salad stations, and an ice cream window. Additional dining options are available within Butterworth Hospital, and a food court across Michigan Street between the 25 and 35 Michigan Street buildings.
Helen DeVos Children’s Hospital features many amenities dedicated to family rest and rejuvenation. Highlights include a multi-faith chapel with 24 hour access, children’s play areas, family laundry facilities, and kitchenette space including two dishwashers, sinks and microwaves.
For more information or to schedule an appointment