Quality reports

Achieving our vision to become a national leader for health requires us to ensure every patient's complete satisfaction in all aspects of care. We work hard to make sure that happens by continually improving our clinical and operational processes. We believe that having better information will help you make better health care decisions. 

We know practice makes perfect in health care as in most of life. That's why the number or volume of procedures that a hospital or a physician performs can be a valuable yardstick of clinical quality, especially when considered alongside additional quality measures and other factors. Research suggests that the more a surgical team does the same procedure together and the higher the volume, the better the clinical results. More than 100 studies have demonstrated better results at high-volume hospitals in heart surgery, major cancer resections and other procedures.

How we measure

Spectrum Health provides different sources for quality data to help you evaluate and make informed decisions about where to go to receive your health care:

  1. Hospital Compare offers information on how well hospitals care for patients who have certain medical conditions or surgical procedures. Hospital Compare was created by the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services and other members of the Hospital Quality Alliance: Improving Care Through Information (HQA). 
  2. Spectrum Health quality report cards are issued for specific conditions and procedures. They compare the quality of our outcomes against established standards for the treatment of the condition or performance of the procedure. When available, we provide national and statewide data for comparison to Spectrum Health's performance.
  3. National Cancer Data Base, a joint program of the Commission on Cancer of the American College of Surgeons and the American Cancer Society, is a nationwide oncology outcomes database for more than 1,500 Commission-accredited cancer programs in the United States and Puerto Rico.