Things to know before you arrive.

Navigating an unfamiliar hospital environment can be overwhelming, especially when your child's health is your biggest concern.

We understand that your family wants to make the best use of time. It might help to have clear directions and information about important areas in the hospital before you arrive. You’ll see we’ve provided parking directions, dining options, and other noteworthy services and locations that may lessen any confusion once you’re here.

Smiling African American woman with a young boy leaning over her shoulder

Directions, locations and details to help you plan ahead.

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Helen DeVos Children's Hospital self-parking.

Parking Ramp 3. Park on Level P-3 or P-4.

  • Bring your parking ticket with you for validation.
  • Take the blue '35' elevator to Level 3.

  • You must walk along the pedestrian bridge to enter the main lobby of our hospital.

  • For emergency parking, patients can be dropped at the emergency department booth and then drivers can park for free in Ramp 6 in a designated emergency department space.

Valet parking
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Where: Valet parking services are available at the main entrance on Michigan Street (look for the circular drive).

Cost: Valet is $8 per day unless you have a handicap parking placard or a disabled license plate, or you can show the valet a Corewell Health comp card.

When: Monday through Sunday, plus holidays, 8 am to 10 pm

  • Valet will not park cars one hour before closing, only retrieve.
  • Valet is cash only. There are ATMs inside the door.

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For a full list of hotels located near the hospital, visit this page.

Another option for families who have children with a longer hospital stay is the Corewell Health Renucci Hospitality House. This five-story building has 37 private rooms that are almost always full welcoming families from across Michigan, the country and the world.

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The cafeteria for Helen DeVos Children’s Hospital is the Balk Café. It is open Monday to Friday, 11 am to 7 pm.

However, patients, visitors, and staff of Butterworth Hospital and Helen Devos Children’s Hospital share access to Michigan Street Market & Grille, which is open 24 hours.

In-hospital dining

Balk Cafe
First floor
Restaurant: Monday to Friday, 11 am to 6 pm
Ice Cream Window: Monday to Friday, 11 am to 6 pm

Coffee Kiosk
First floor
Monday to Friday, 6:30 am to 1:30 pm

Food Court
Le Kabob, Qdoba, Starbucks, and Zoup!
Between 25 Michigan Street and 35 Michigan Street buildings

  • Ask our Information Desk for hours of operation

Michigan Street Market & Grille
Butterworth Hospital, first floor
Located south of the main lobby
7 days a week/24 hours

Dining outside of the hospital

This Open Table link will open a separate web page listing nearly 20 restaurants nearby 100 Michigan St NE.

Blue Glass Studio
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Blue Glass Studio (our hospital’s internal television station) is a great example of how focused we are on helping children in our hospital learn, create, and explore the world around them using state of the art technology.

Named after the striking cobalt blue glass tower of our children's hospital, Blue Glass Studio dreams up and produces live, interactive TV programs for hospital patients and then broadcasts these throughout the day. Children and families here can interact with the programs and the people broadcasting live from the studio just by using their TV remote and tuning into Channel 12.

For example, kids participate in daily programs like “The High Note” and get to have a live Q&A with special visitors.

Family Resource Library
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The hospital can be a very overwhelming place for children. We created the Family Resource Library, located in the lobby of our hospital, to be a calm, quiet, and welcoming refuge.

We encourage your child and family to come here between appointments, during visits, or anytime to play a game together, read a book, do a craft, and essentially refuel and rest in this unique and special place.

Would a Personal Guided Tour Help? Just Ask.

Our Child and Family Life team will tour the hospital with your family and introduce the activities available.

Yes, we love having visitors!

All visitors must check in at the Information Desk in the lobby. After you sign in and receive your badge, we can help direct you to the unit you’ll be visiting.

Don’t forget to show us your parking garage ticket so we can validate it for you.

Interior of Secchia CarePartners room, colorful floor and sofa chairs

Secchia CarePartners Program

Recognizing there are children who live with a complex health situation and need ongoing medical care, we offer the Peter and Joan Secchia CarePartners Program.

This program was designed for families managing these health challenges who travel long distances or make multiple trips to the hospital while carting medical equipment alongside their child. The goal was to streamline and take the stress out of scheduling and attending multiple Care Team appointments.

Learn how skilled medical coordination, streamlined communication and a relaxing and spacious lounge inside our hospital helps these families feel grounded, prioritized and cared for.

If your child requires the care of three or more specialty providers who work at Helen DeVos Children’s Hospital or are affiliated with our hospital, you may qualify for this program.

Interior of Secchia CarePartners waiting room, large shelves full of toys