When you visit www.spectrumhealth.org, you may provide us with different types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse this Site.
We receive and store any information you enter on our Site or give us in any other way. It is completely optional for you to participate.
For example, we request information from you when you:
(1) Submit a request to send a Patient E-mail;
(2) Provide feed back from an online survey;
(3) Submit a resume with us;
(4) Submit an application for a job opening;
(5) Make a donation to the Spectrum Health Foundation or Helen DeVos Children's Hospital Foundation; and/or
(6) Sign up to receive messaging from Spectrum Health.
In the instances above, we may ask for your name, e-mail address, billing address, home address, phone number and credit card information, as well as other similar personal information that is needed to make a donation and to register, subscribe, or request several of the services we offer.
If you choose to correspond further with us through e-mail or test messaging, we reserve the right to retain the content of your messages together with your e-mail addresses and/or phone numbers and our responses.
We will not trade, rent or sell your personal information. We use the personal information we collect for the purposes of administering our business activities, providing patient and guest services, and making products and services available to our patients and guests. Occasionally, we may also use the information we collect to notify you about important changes to our Site, new services, and new information we think you might find valuable. Users who do not wish to receive those mailings (whether e-mail or paper mail) or who believe they are receiving those mailings by mistake can contact us by e-mail and request removal from the mailing list at the following e-mail address: ContactUs@spectrumhealth.org.
From time to time we may share the information we collect with agents, contractors or affiliates of ours for the purpose of providing services to us. We will share aggregated demographic information with our partners and advertisers. We use an outside credit card processing company to bill users for donations and services. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.
We reserve the right to release personal and account information when we believe it is appropriate to comply with the law, other agreements, or to protect the rights, property, or safety of Spectrum, our Users or others.
We provide you access to your personal information. You may update, correct or add to your personal information by e-mail request at the following e-mail address: ContactUs@spectrumhealth.org.
We may provide online bulletin boards, forums, and/or chat rooms for users who visit our Site. Be advised that any postings will not be protected or confidential.