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Care Right Where You Are

MedNow Primary Care

Have you ever wished you didn’t need to leave home to be treated for a cough or the flu? With our MedNow service you can be seen 24/7/365 from the comfort of your home. We provide medical care for conditions such as cold/flu, nausea/vomiting, pink eye and other non-life threatening conditions in a way that is convenient for you.

MedNow is not for emergencies. Call 911 or go to the nearest hospital emergency room if you have symptoms like sudden dizziness, numbness or paralysis, difficulty speaking or loss of consciousness, chest pain, and shortness of breath, sweating, severe abdominal pain, seizures or any other urgent care need.

MedNow Primary Care

MedNow connects you to a board certified provider using technology to bridge the distance. You can use MedNow from any mobile device or computer with an internet connection to have a conversation with a medical professional through a video visit or online message. 

After your visit has been scheduled, you will receive an email with further instructions to prepare you for your visit. You will need a smartphone, tablet, or computer with a webcam. Once connected, the medical assistant will verify your information and reason for your visit. You will then be connected to the provider where you will be treated as if you were at an in-person visit.

After receiving care from a physician or advanced practice provider through MedNow, your visit will be shared with your primary care provider, regardless of where you typically receive care.

How To Schedule An Appointment

Schedule your appointment with MedNow by calling 844.322.7374 or using your MyHealth account and selecting the MedNow tile at the top.


Never pay more than $45 for a video visit, and you may be fully covered by your insurance plan.

What We Treat

Acne Heartburn
Allergies (Seasonal) Nausea/vomiting
Back Pain (New Onset) Pink Eye
Birth Control Rash/Hives
Bites & stings Sinus problems
Constipation Sleep Concerns/Insomnia
Cough, Cold & Flu Sore throat
Diarrhea Sprains & Strains
Ear ache/pain Tooth pain
Eye irritation Urinary problems
 Fever Women's health issues

Ways to Receive Care

Video Visit

Video visits allow you to connect in real-time with a Spectrum Health Medical Group physician or advanced practice provider for non-life-threatening conditions using a smart device or computer with a webcam and internet connection.


An eVisit is an online questionnaire completed based on the symptoms you are having. The physician or advanced practice provider will respond with a diagnosis and treatment plan within one business day through the secure message exchange in your MyHealth account.