Pennock Patient and Family Partner Program

The Pennock Patient and Family Partner Program became part of Spectrum Health in 2016


The Pennock PFPP focuses on improving care in the Hastings community, including:
  • Access to care
  • Overall health of the community
  • Patient experience for both inpatient and outpatient care


The program has:
  • Helped Spectrum Health Pennock cultivate at atmosphere of community
  • Provided input on facility improvements
  • Shared their experiences with surgical care and communications


Learn More

To learn more about our Patient and Family Partner Program, contact our Center for Patient Experiences.