myDesktop Remote Access FAQ

If you are having an issue using myDesktop please contact the Spectrum Health IS Service Desk for assistance. 

myDesktop is a Spectrum Health computer system, which may be accessed and used only for official business by authorized personnel. Unauthorized access or use of Spectrum Health systems may subject violators to criminal, civil, and/or administrative action. Users (authorized or unauthorized) have no explicit or implicit expectation of privacy. Access or use of this computer system by any person whether authorized or unauthorized, constitutes consent to these terms.

Spectrum Health myDesktop frequently asked questions

What is myDesktop?
How do I get access to use myDesktop?
Can I use myDesktop on more than one personal device? E.g., I have a home PC, and an iPad that I use.
Can I use myDesktop anywhere and at anytime?
Is myDesktop an exact copy of my desktop when I log in to my Spectrum Health computer?
How do I request additional applications be available on myDesktop?
I am having problems logging into myspectrum.spectrumhealth.org. What do I do?
What is the difference between using myDesktop at home and using my Spectrum Health computer without myDesktop?
Does myDesktop offer the same functionality and applications as my Spectrum Health computer?
I am having issues while using myDesktop. Who do I contact to help me?