Who We Are

The Spectrum Health Zeeland Community Hospital Patient and Family Advisory council started in May 2012. Comprised of community members who have received services from Spectrum Health Zeeland Community Hospital, the group is focused on continuing the exceptional experiences of care, concern and professional excellence within the community and the region, while helping shape community perception of Spectrum Health. 

PFAC Zeeland Group[No text in field]

Council Accomplishments:

  • Gave input on the best way to have caregivers provide an overview of the Zeeland Community Hospital Interdisciplinary Rounding Pilot in the inpatient area; suggested having an introduction meeting along with a leave-behind document on the process, as well as a way to encourage communication with the care team and patient and families
  • Reviewed options regarding transportation between Zeeland Community Hospital and other Spectrum Health facilities
  • Participated in the process improvement areas for the laboratory and emergency department areas
  • Partnered with leadership to encourage active bedside communication with patients and families through the use of whiteboards throughout the hospital