Who We Are

The Outpatient Services Patient and Family Advisory Council bring patient and family concerns to ambulatory care sites throughout the region. Established in 2009, they advise on all of the Spectrum Health Medical Group (SHMG) primary care, radiology, laboratory, ambulatory surgery centers, occupational health, rehabilitation and sports medicine and urgent care center programs and practices that support patients and families. By sharing their first-hand experiences, the council helps leadership understand the importance of the first impression—what is initially seen, heard or felt.  

PFAC Patient Care and Outpatient Services Group[No text in field]