Many Communities, One Goal
Patient and Family Advisory Councils, or PFACs, unite patient families with health care professionals and leadership in a new way. By taking the patient-doctor-hospital relationships beyond the bedside into conference rooms, great things can happen.
PFACs exist to improve the patient care experience during hospital stays. They also collaborate with Spectrum Health health care leadership when it's time to renovate a patient-care facility or build a new hospital.
Together, the group can see what's working well and what could be improved. They can also shed light on the many ways health care professionals continually work to elevate their quality of care.