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The Joint Commission

Joint Commission Public Notice

Spectrum Health participates in The Joint Commission's accreditation process. This process is designed to help hospitals continuously provide safe, high-quality care, treatment and services by identifying opportunities for improvement. Spectrum Health uses the accreditation process as a continuous standards compliance and operational improvement tool.

The Joint Commission conducted an unannounced accreditation survey in April 2015. Spectrum Health was given accreditation for all services surveyed. This accreditation cycle is effective beginning April 18, 2015 and is valid for up to 36 months. However, The Joint Commission reserves the right to shorten or lengthen the duration of this cycle. Spectrum Health expects a resurvey sometime during  srping 2018.

Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with The Joint Commission's field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Requests for a public information interview must be made in writing and should be sent to The Joint Commission no later than five working days before the survey begins. The request must also indicate the nature of the information to be provided at the interview. Such requests should be addressed to:

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Fax to 630.792.5636

Email to

The Joint Commission's Office of Quality Monitoring will acknowledge in writing or by telephone requests received 10 days before the survey begins. An account representative will contact the individual requesting the public information interview prior to survey, indicating the location, date, and time of the interview and the name of the surveyor who will conduct the interview. This notice is posted in accordance with The Joint Commission's requirements and may not be removed before the survey is complete.

Date posted: July 8, 2015

Concerns about patient safety and quality of care can also be reported to Spectrum Health management:

Safety Accreditation & Regulations
Bonnie Weinrick RN, BSN, MSA
Director, Corporate Safety, Accreditation & Regulations
320 Michigan Street NE
Grand Rapids, MI 49503
phone 616.391.1615
department fax 616.391.3938 

Date posted: July 8, 2015