Visiting 101

Visiting Hours: 7 a.m. to 9 p.m. daily

Healthy visitors of all ages are always welcome here.

Remember that families may choose to limit the number of visitors, hours and duration of visits for their loved one. Check with the family first before you come to visit. You may also call us before you arrive, and we'll check with the floor nurse to confirm whether visitors are welcome at that time.

If children are visiting, please have them under adult supervision during your entire visit. We appreciate your help keeping a peaceful environment for all patients and their visitors.

Check-in and ID badges

When you arrive, please check in at the lobby reception station. We can help direct you to the unit you'll be visiting. If you plan to stay past 9 p.m., ask the patient's nurse for an ID badge to be worn while you are here. 

We Like Healthy Visitors

When you check in, we may ask a few questions about your health. Our goal is to protect patients from exposure to illnesses that could worsen their already difficult conditions. If you've been sick recently, please consider postponing your visit for 24 to 48 hours.

Symptoms that put others at risk include:

  • Fever
  • Cough
  • Sore throat
  • Runny nose or congestion
  • Vomiting
  • Diarrhea
  • Rash or draining sores

We appreciate your help keeping our patients on the path to health and wellness.

Spectrum Health is a Smoke-free Campus

All Spectrum Health buildings, grounds and parking facilities are 100 percent smoke-free and tobacco-free.

Personal Items and Valuables

Please leave any items of sentimental or monetary value (other than a child's security item, such as a blanket or stuffed animal) at home. Our focus is on medical care. Our hospitals cannot be responsible for the security of your personal items or valuables.


We're happy to say that yes, there are instances where a child can see a pet visitor. These visits must be coordinated through your nurse prior to bringing the pet to the hospital.

Visitors cannot bring animals, with the exception of service dogs. If you have a service dog, please call 616.391.9000 and ask to speak with the floor nurse for the patient you wish to visit.

Visitor Guidelines

We are committed to making our hospital a place of healing and positivity. We understand how difficult it can be when a family member or friend is ill. Let's work together to limit stressful situations and negative behavior, and instead focus on patience and kindness. If you have a concern about your loved one's care, please let his or her care team know about it. We'll do everything we can to help.