Patients and Visitors

Spectrum Health Big Rapids Hospital is easy to find. We’re just two blocks northeast of the Ferris State University campus, next to River Street Park and Brutus Dog Park.

Patient and Family Information

We’re here to guide you through your health care experience. Visit our patient and family resources section to find tools and information to help you:
Manage your and your family’s health
Prepare for your visit
Review costs and payment options
Understand your rights
And more

Concierge Services

Get information on nearby hotels and restaurants, area activities and local transportation services. Call 616.267.1234 or email


Discover ways we make your visit more comfortable and convenient.

Café Fresh

Located on 2nd floor
Self-service grab-and-go options: 24 hours a day, seven days a week.
Hot breakfast and lunch service: Available Monday to Friday

Vending machines

Main lobby

Patient meals

Patients receive breakfast, lunch and dinner in their rooms during scheduled mealtimes. Visitors may use the bedside phone to purchase a meal for room delivery at the same time.


Find a wide range of products at The Gift Shop at Spectrum Health Big Rapids. Ask us to deliver patient gifts, such as fresh flowers, at no additional charge. 

Shop online or call 321.796.8691 for store hours.

Visit our multifaith hospital chapel anytime to reflect, pray, meditate or simply sit in peace. It’s directly across from the emergency department.

Learn about chaplain services at Spectrum Health.

If you lost or found an item at Big Rapids Hospital, call our main phone line, 231.796.8691.