Videoconferencing technology lets physicians and patients interact face to face in a fast, convenient and affordable way without the need for travel. Our specialty telemedicine service allows a patient and medical provider to interact in real time. This means a Helen DeVos Children’s Hospital provider is able to see and evaluate patients from a vast array of locations using secure video technology. Patient or parents can always request an in-person visit if they are uncomfortable with a telemedicine visit.
Patients and medical providers are most often located at different health care facilities during these visits. Usually there are medical personnel with the patient who are able to assist with the examination.
At times, more equipment may be needed, such as our telemedicine mobile cart to send information to the medical provider. The mobile cart is a fully equipped station that can transfer and store medical images and patient data between medical practitioners.
Depending on the type of service and insurance coverage, some of our pediatric specialty telemedicine programs can be done in a patient's home using a smart phone, tablet or PC. The child's care team will determine whether this is an option and if so, work to schedule it.
Our specialty telemedicine teams with a variety of providers to deliver services through affiliations between Helen DeVos Children’s Hospital, patients and outside institutions. We currently offer the following pediatric specialty telemedicine programs:
If you are interested in any of our current telemedicine services, please connect with the individual pediatric specialty. To discuss general questions or get started with telemedicine, contact the Helen DeVos Children’s Hospital operations team at 616.391.7848.
We offer telemedicine expertise and can assist you in developing successful programs for your patients. Our expertise includes workflow mapping, telemedicine program evaluation and state-of-the-art technologies.