Spectrum Health App Support
The Spectrum Health app support team is here to help. Learn more about popular topics, questions, issues and the resources that can help by selecting one of the sections below.
Troubleshooting Sections
Sign in or Create an Account
Scheduling and Conducting Appointments
Account Information, Parent and Shared Access
Video Visit Troubleshooting
Topics in Each Section
Sign-in or Create an Account:
- 2-Factor Authentication
- 2-Factor Authentication Issues
- Locked Out and Need Account Reactivated
- Password Reset
- Sign in with Previous MyHealth or Spectrum Health Now Account
- Unable to See all Your Health Information
Scheduling and Conducting Appointments
- Prepare for a Video Visit
- Start a Video Visit
- Message Your Provider
- Canceling or Rescheduling an Appointment
Account Information and Shared Access
- Update Demographic / Medical Information in Medical Chart
- Shared Access – Minors (0-11)
- Shared Access – Adolescents (12-17)
