We welcome volunteers at Spectrum Health Zeeland Community Hospital. Whether you’re delivering mail, sitting with patients or assisting in the emergency room, you will have the fulfillment of knowing you’re helping others and allowing us to better serve our patients.
Roles and Opportunities
You may want to offer your services as a greeter for visitors and patients. Perhaps you wish to provide clerical support, work in our gift shop or deliver meals to homebound people in our community. Whatever volunteer opportunity you choose, you receive orientation and training so you can contribute your best in a caring environment.
Here are some of the ways volunteers help us every day:
- Cafeteria hostess/host
- Clerical support
- Emergency room assistant
- Gift Shop assistant
- Greeter at the volunteer desk
- Patient visitor
Commitment Requirement: In order to properly orient and train individuals, we ask volunteers to commit to serve a four-hour shift one time per week for a minimum of six months.
- Complete an application that will be electronically submitted to us.
- Have two letters of reference submitted to us on your behalf. The references you select should send letters directly to us. Instructions on how to submit these are listed on the form. Please do not select family members. Your references should be able to speak to your commitment and dedication as a potential volunteer. You will be responsible for insuring that the reference letters are submitted to us.
Next Steps and Orientation
When we have received your application and two reference letters, we will review them to see if any open opportunities align with your interests. We will contact you by phone if we feel there is a match. If we cannot identify a match at this time, we will keep your file open for six months. We will contact you within that time if other openings become available that may interest you.
If we contact you by phone, we will further discuss requirements, your availability and our current openings. The next step is a face-to-face interview to talk in more detail. If we have mutually agreed to move forward, we must complete a background check. We ask you to meet additional requirements (free of charge and with our assistance) such as two tuberculosis skin tests, seasonal flu shot and possible immunizations if you are not up to date (for patient contact areas).
We also ask you to complete a written orientation including topics such as Spectrum Health’s mission/vision/values, personal and building safety, infection control, confidentiality laws, etc. We ask you to sign and agree to a commitment statement and Spectrum Health’s Code of Excellence.
Once these items are completed satisfactorily, our team refers you to a specific location with a shift on a specific day and time. Before starting, we will give you parking instructions, free meal instructions, a volunteer badge and SHZCH vest. A fellow volunteer or employee from that specific department will arrange your orientation and welcome you to your new volunteer role.