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Spectrum Health Kelsey and United Hospitals

Volunteer Here

We welcome volunteers at Spectrum Health United and Kelsey Hospitals. Whether you’re greeting people in the lobby, working in the gift shop or helping with our activity cart, you will have the fulfillment of knowing you’re helping others and allowing us to better serve our patients.

Roles and Opportunities

In order to attract and retain the best possible volunteers for Spectrum Health United and Kelsey Hospitals and ensure a positive experience for you, we try to match individual talents and skills to our areas of need. Volunteer opportunities are available in both clinical and clerical settings.

Here are some of the ways volunteers help us every day:

  • Activity Cart
  • Cancer Center
  • Gift Shop
  • Inpatient Services
  • Kelsey Hospital Guild
  • Lobby Greeter
  • Office Setting
  • Rehab and Nursing Center

Requirements

Please review the following volunteer requirements before you apply.

Age Requirement: Volunteers at Spectrum Health United and Kelsey Hospitals must be age 18 or older.

Commitment Requirement: In order to properly orient and train individuals, we ask volunteers to commit to serve for a minimum of six months.

Join the dedicated and caring volunteers at Spectrum Health United and Kelsey Hospitals. To get started, follow these simple steps:

Application Requirements:

  1. Complete an application that will be electronically submitted to us.
  2. Have two letters of reference (PDF) submitted to us on your behalf. The references you select should send letters directly to us. Instructions on how to submit these are listed on the form. Please do not select family members. Your references should be able to speak to your commitment and dedication as a potential volunteer. You will be responsible for insuring that the reference letters are submitted to us. 
  3. Please fill out the criminal background check (PDF) and return to volunteer services. You may email it to katelyn.johnson@spectrumhealth.org, fax it to 616.225.3490 or mail it to:

Spectrum Health Foundation
United & Kelsey Hospitals
Attn: Volunteer Services
703 Marvel Drive
Greenville, MI 48838

Next Steps and Orientation

When we have received your application and two reference letters, we will review them to see if any open opportunities align with your interests and run your background check. We will contact you by phone if we feel there is a match. If we cannot identify a match at this time, we will keep your file open for six months. We will contact you within that time if other openings become available that may interest you.

If we contact you by phone, we will further discuss requirements, your availability and our current openings. The next step is a face-to-face interview to talk in more detail. If we have mutually agreed to move forward, we must complete additional requirements (free of charge and with our assistance) such as two tuberculosis skin tests, seasonal flu shot and possible immunizations if you are not up to date (for patient contact areas).

We also ask you to complete an online orientation including topics such as Spectrum Health’s mission/vision/values, personal and building safety, infection control, confidentiality laws, etc. We ask you to sign and agree to a commitment statement and Spectrum Health’s Code of Excellence.

Once these items are completed satisfactorily, our team refers you to a specific location and department. Before starting, we will give you parking instructions, a volunteer badge and a volunteer uniform (polo or smock). The Volunteer Leader in that location will then contact you to set up your orientation and welcome you to your new volunteer role.

Contact Information

Spectrum Health Foundation United & Kelsey Hospitals
703 Marvel Drive
Greenville, MI 48838
Directions
Open Monday through Friday 8 a.m. to 5 p.m.
616.225.6427
616.225.3490 (fax)
Learn more about our Foundation

Employees:

  • Shelly Westbrook, Foundation Director
  • Katelyn Johnson, Development Coordinator