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Spectrum Health Grand Rapids Hospitals

Volunteer Here

We welcome volunteers at Spectrum Health Grand Rapids Hospitals. We have volunteer opportunities in Grand Rapids at Blodgett Hospital, Butterworth Hospital, Helen DeVos Children’s Hospital, Lemmen-Holton Cancer Pavilion and Meijer Heart Center. We also welcome volunteers at some off-site medical group offices.

Roles and Opportunities

In order to attract and retain the best volunteers for Spectrum Health and ensure a rewarding experience for you, we try to match individual talents and skills to our areas of need. Volunteers may fill many different roles.

Here are some of the ways volunteers help us every day:

  • Deliver flowers and mail to patients
  • Deliver magazines and books to patients and waiting areas
  • Greet and escort patients and visitors throughout the medical center and emergency department
  • Offer hospitality and directions to visitors in waiting areas
  • Help in Rehabilitation Services (We have volunteer roles for Physical, Occupational and Speech Therapy for students interested in this career path.)
  • Offer child companionship and help support the Child Life department at Helen DeVos Children's Hospital
  • Transport patients after their discharge
  • Support a Guild. For more information about how guild members’ projects and fundraisers benefit Spectrum Health, contact the Foundation at 616.391.2000 or visit the Foundation website

Requirements

Please review the following volunteer requirements before you apply.

Age Requirement: Volunteers at the Spectrum Health Hospitals in Grand Rapids must be age 18 or older.

Commitment Requirement: In order to properly orient and train individuals, we ask volunteers to commit to serve a four-hour shift one time per week for a minimum of six months.

Application Requirements:

  1. Complete an application that will be electronically submitted to us. 
  2. Have two letters of reference submitted to us on your behalf. The references you select should send letters directly to us. Instructions on how to submit these are listed on the form. Please do not select family members. Your references should be able to speak to your commitment and dedication as a potential volunteer. You will be responsible for insuring that the reference letters are submitted to the volunteer services office.

Next Steps and Orientation

When we have received your application and two reference letters, we will review them to see if any open opportunities align with your interest. We will contact you by phone if we feel there is a match. If we cannot identify a match at this time, we will keep your file open for six months. We will contact you within that time if other openings become available that may interest you.

If we contact you by phone, we will further discuss requirements, your availability and our current openings. The next step is a face-to-face interview to talk in more detail. If we have mutually agreed to move forward, we must complete a background check. We ask you to meet additional requirements (free of charge and with our assistance) such as two tuberculosis skin tests, seasonal flu shot and possible immunizations if you are not up to date (for patient contact areas).

We also ask you to complete a written orientation including topics such as Spectrum Health's mission/vision/values, personal and building safety, infection control, confidentiality laws, etc. We ask you to sign and agree to a commitment statement and Spectrum Health's Code of Excellence.

Once these steps are completed satisfactorily, our team refers you to a specific location with a weekly shift on a specific day and time. Before starting, we will give you parking instructions, a volunteer badge and instructions on how to purchase a uniform for $25. The Volunteer Leader in that location will then contact you to set up your orientation and welcome you to your new volunteer role.

Contact Information

To learn more about volunteering for Spectrum Health, contact:

Spectrum Health Medical Center Hospital Volunteer Services (Butterworth, Helen DeVos Children’s Hospital, Lemmen-Holton Cancer Pavilion and Meijer Heart Center)
100 Michigan Street NE, Room B549
Grand Rapids, MI 49503
Directions
Open Monday through Friday 8:30 a.m. to 4:30 p.m.
616.391.8194
616.391.5522 (fax)
volunteers@spectrumhealth.org

Spectrum Health Blodgett Hospital Volunteer Services
1840 Wealthy Street SE, Room 6C 42
Grand Rapids, MI 49506
Directions
Open Monday through Friday 8:30 a.m. to 4:30 p.m.
616.391.8194
volunteers@spectrumhealth.org

Employees

  • Kim Francis, Manager
  • Dan Combs, Volunteer Coordinator
  • Lauryn Brennan, Administrative Secretary
  • Kendra Harthun, Administrative Secretary