We welcome volunteers at Spectrum Health Grand Rapids Hospitals. We have volunteer opportunities in Grand Rapids at Blodgett Hospital, Butterworth Hospital, Helen DeVos Children’s Hospital, Lemmen-Holton Cancer Pavilion and Meijer Heart Center. We also welcome volunteers at some off-site medical group offices.
In order to attract and retain the best volunteers for Spectrum Health and ensure a rewarding experience for you, we try to match individual talents and skills to our areas of need. Volunteers may fill many different roles.
Roles and Opportunities
Help Needed: the following areas are in need of volunteer support. Please tell us your interests of these roles on your application from the options below.
Elderly Companions at Blodgett Hospital: Would you make a good companion? Is spending time with the elderly something you would enjoy? We currently need volunteers at Blodgett Hospital who would like to spend time talking with some of our patients, playing games, or reading. (Monday, Wednesday or Friday from 11:00 a.m. to 2:00 p.m.)
Discharge Transporters at Blodgett Hospital and the Medical Center (Butterworth, Meijer Heart Center, Helen DeVos Children’s Hospital): Do you like to be active and get your steps in? Would you like to help those discharged from the hospital leave safely? Volunteers are needed to help those who are ready to be discharged. This entails gathering their belongings and ending their stay with a smile, good wishes and friendly assistance. (Monday thru Friday at 10:00 a.m., 2:00 p.m. or 5:00 p.m. -> 4 hour shifts; Butterworth: Monday thru Friday from 11a.m. to 3 p.m.)
“Take Them There” Wayfinding volunteers at Blodgett and the downtown Medical Center (Butterworth, Meijer Heart Center, Helen DeVos Children’s Hospital): Do you like to stay active and help people find their way? Our visitors need help locating their destinations and our amenities like eateries, pharmacies, gifts shops, parking, etc. Could you be that smiling face that notices the need for help, gets someone where they need to go and makes them feel at home? (Blodgett: Monday thru Sunday at 8:00 a.m., 12:00 p.m., 4:00 p.m. -> 4 hour shifts; Butterworth: Monday thru Friday at 8:00 a.m., 12:00 p.m., 4:00 p.m. -> 4 hour shifts)
Hospitality Hosts in Blodgett and Butterworth Waiting Rooms: Do you like to mingle and chat with new faces and make people feel at home? Do you like to help people feel comfortable? Our Surgical Waiting Rooms need volunteers to support our visitors by offering them coffee or water, sharing your friendly company, and help them find the eateries, pharmacies, gift shops, or parking. (Blodgett: 9:00 a.m. to 12:00 p.m. and 12:00 p.m. to 4:00 p.m. Monday thru Friday; Butterworth: Monday thru Thursday from 8:00 a.m. to 12:00 p.m.)
Hospitality Hosts in Pre/Post Operation Area at Helen DeVos Children’s Hospital: Can you make others more comfortable and reduce their worries? Can you like make families feel at home and comfortable? Volunteers are needed to be hospitable to families whose children are having surgery by offering coffee and a friendly face, activities to children and helping them locate our amenities such as the gift shop, the ice cream shop/pizza café or the pharmacy. (Monday thru Friday from 9:00 a.m. to 1:00 p.m.)
Greeters at South Pavilion (68th Street): Would you enjoy warmly greeting visitors and assisting them to find where they need to go? The South Pavilion building which includes many doctors’ offices and an urgent care among other things is looking for volunteers to greet those entering and steer them in the right direction! (Monday thru Friday from 9:00 a.m. to 12:00 p.m. or 12:00 p.m. to 4:00 p.m.)
Patient Companions / Visitor Hospitality in an Intensive Care Unit: Are you a compassionate companion and feel comfortable in a medical setting? We need volunteers to engage patients in conversation or quiet activities and assist visitors with directional guidance and waiting room and medical center amenities. (Meijer Heart Center: Monday thru Friday from 9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 6:00 p.m.).
Greeter/Hospitality Hosts needed in Radiology at Helen DeVos Children's Hospital: Would you enjoy warmly greeting children and their families and helping them begin to register when they arrive? Do you like to make people feel at home and help them with directional guidance, answer parking questions, help them find our restaurants and gift shops, etc.? Do you like to be a part of a team who will support the staff and keep the waiting area inviting and comfortable? (Monday thru Friday from 8:30 a.m. to 12:30 p.m. and 12:30 p.m. to 4:30 p.m.)
Resource Support in the Lemmen Holton Cancer Pavilion Library (American Cancer Society partnership): Do you like to meet new people and make them feel welcome and at home? Would you like to assist patients with cancer and their families find educational materials and resources that could support them during their cancer journey? Would you like to take a hospitality cart to designated locations to offer comfort and other items with those in treatment? Do you like to help keep a library of items organized and visible? (Monday thru Friday from 10 a.m. to 2 p.m.)
Child Companions / Child Life Team Support at Helen DeVos Children’s Hospital and On-Site/Off-Site Clinics: Do you enjoy children of all ages? Would you like to provide activities, keep them company and put a smile on their face? Come spend some time with young patients and support the Child Life staff by keeping playrooms tidy and stocked and also assist with special events. (Monday through Sunday; several shifts daily)
Unit Support / Hospitality at Blodgett Hospital Emergency Department: Are you comfortable in a fast-paced high need healthcare environment? Are you comfortable with doing all you can as a volunteer to help patients and visitors to reduce their worries? Volunteers are needed to help those find their way and find places like parking, the gift shop, the cafeteria, etc.. We need volunteers to make everyone comfortable and at home by offering a warm blanket, coffee, a magazine and provide companionship, if needed, or support the unit with locating a wheelchair or running brief errands.
*Noted shift availability changes daily as we welcome new volunteers and say thank you to those who end their service.
Please review the following volunteer requirements before you apply.
Age Requirement: Volunteers at the Spectrum Health Hospitals in Grand Rapids must be age 18 or older.
Commitment Requirement: In order to properly orient and train individuals, we ask volunteers to commit to serve a four-hour shift one time per week for a minimum of six months.
- Complete an application that will be electronically submitted to us.
- Have two letters of reference submitted to us on your behalf. The references you select should send letters directly to us. Instructions on how to submit these are listed on the form. Please do not select family members. Your references should be able to speak to your commitment and dedication as a potential volunteer. You will be responsible for insuring that the reference letters are submitted to the volunteer services office.
Next Steps and Orientation
When we have received your application and two reference letters, we will review them to see if any open opportunities align with your interest. We will contact you by phone if we feel there is a match. If we cannot identify a match at this time, we will keep your file open for six months. We will contact you within that time if other openings become available that may interest you.
If we contact you by phone, we will further discuss requirements, your availability and our current openings. The next step is a face-to-face interview to talk in more detail. If we have mutually agreed to move forward, we must complete a background check. We ask you to meet additional requirements (free of charge and with our assistance) such as two tuberculosis skin tests, seasonal flu shot and possible immunizations if you are not up to date (for patient contact areas).
We also ask you to complete a written orientation including topics such as Spectrum Health's mission/vision/values, personal and building safety, infection control, confidentiality laws, etc. We ask you to sign and agree to a commitment statement and Spectrum Health's Code of Excellence.
Once these steps are completed satisfactorily, our team refers you to a specific location with a weekly shift on a specific day and time. Before starting, we will give you parking instructions, a volunteer badge and instructions on how to purchase a uniform for $25. The Volunteer Leader in that location will then contact you to set up your orientation and welcome you to your new volunteer role.
To learn more about volunteering for Spectrum Health, contact:
Spectrum Health Medical Center Hospital Volunteer Services (Butterworth, Helen DeVos Children’s Hospital, Lemmen-Holton Cancer Pavilion and Meijer Heart Center)
100 Michigan Street NE, Room B549
Grand Rapids, MI 49503
Open Monday through Friday 8:30 a.m. to 4:30 p.m.
Spectrum Health Blodgett Hospital Volunteer Services
1840 Wealthy Street SE, Room 6C 42
Grand Rapids, MI 49506
Open Monday through Friday 8:30 a.m. to 4:30 p.m.
- Kim Francis, Manager
- Dan Combs, Volunteer Coordinator
- Lauryn Brennan, Administrative Secretary
- Kendra Harthun, Administrative Secretary