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About Our Service

Remember that cold that kept mom in bed for days? Or the day your son’s arm came home with a rash? For times like these, there’s MedNow. See our physicians or advanced practice providers online 24/7/365 for your primary care needs. We treat everyone, ages 3 and up. From nausea to pink eye, cough to rash we're bringing the expertise of a Top 15 health system to you.

MedNow provides medical care for non-life threatening conditions in a way that is convenient for you. MedNow connects patients to a physician or advanced practice provider using technology to bridge the distance. You can have a conversation with a medical professional through a video visit or online message exchange. After receiving care from physicians or advanced practice providers through MedNow, your visit will be shared with your primary care provider, regardless of where you typically receive care.

You can use MedNow from any mobile device or computer, wherever is convenient for you. Schedule an appointment by calling 844.322.7374 or using your MyHealth account.

MedNow is not for emergencies. Call 911 or go to the nearest hospital emergency room if you have symptoms like sudden dizziness, numbness or paralysis, difficulty speaking or loss of consciousness, chest pain, shortness of breath, sweating, severe abdominal pain, seizures or any other urgent care need.

Ways to Receive Care

  • Video Visit

    Video visits allow you to connect in real-time with a Spectrum Health Medical Group physician or advanced practice provider for non-life-threatening conditions using a smart device or computer with a webcam and internet connection.

  • eVisit

    An eVisit is an online questionnaire completed based on the symptoms you are having. The physician or advanced practice provider will respond with a diagnosis and treatment plan within one business day through the secure message exchange in your MyHealth account.

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