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About Our Service

Why MedNow?

Have you ever wished you didn’t need to leave home to be treated for a cough or the flu? With our MedNow service you can be seen 24/7/365. We provide medical care for conditions such as cold/flu, nausea/vomiting, pink eye and other non-life threatening conditions, in a way that is convenient for you.

MedNow connects patients to a physician or advanced practice provider using technology to bridge the distance. You can use MedNow from any mobile device or computer to have a conversation with a medical professional through a video visit or online message exchange. 

After receiving care from physicians or advanced practice providers through MedNow, your visit will be shared with your primary care provider, regardless of where you typically receive care.

Costs and Making an Appointment 

Video visits cost no more than $45 and may be fully covered by your insurance plan. Schedule your MedNow appointment by calling 844.322.7374 or using your MyHealth account.

MedNow is not for emergencies. Call 911 or go to the nearest hospital emergency room if you have symptoms like sudden dizziness, numbness or paralysis, difficulty speaking or loss of consciousness, chest pain, shortness of breath, sweating, severe abdominal pain, seizures or any other urgent care need.

Ways to Receive Care

  • Video Visit

    Video visits allow you to connect in real-time with a Spectrum Health Medical Group physician or advanced practice provider for non-life-threatening conditions using a smart device or computer with a webcam and internet connection.

  • eVisit

    An eVisit is an online questionnaire completed based on the symptoms you are having. The physician or advanced practice provider will respond with a diagnosis and treatment plan within one business day through the secure message exchange in your MyHealth account.

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