Customer testimonials

Lab orders

"It's the easiest thing to use… very friendly and easy to maneuver around."
— Karla Bauswell, Office Manager, Grandville Pediatrics

"Great being able to track all of our lab orders and verify what has been ordered. We are seeing improvement with outlying lab facilities."
— Sheri Titus, Nurse Supervisor, Cascade Pediatrics, LLP

"Since the implementation of eSHare Lab Orders we have seen a decrease in errors. It also has stream-lined our process, saving us time."
— Thressa Hoekstra, Administrative Assistant, Health Intervention Services

"It's easy (and fun) to use.“
— Linda Schrotenboer, Office Manager, Baxter Community Health

"From a couple of our nurses: 'Excellent, easy and helpful for record keeping - we love it!'"
— Dr. Susan Wakefield, Physician, Forest Hills Pediatrics

Radiology orders

“eSHare Radiology Scheduling has stream-lined our patient’s visits at our South Pavilion location. The ability to order imaging online has helped with obtaining any pertinent patient demographics for the imaging facility, along with a more efficient registering of the patient upon arrival to the facility.”
— Judy Zane, (RT) R, Director of Diagnostic Imaging

"I use eSHare radiology/lab and MHC referral everyday. I enjoy using the sites; it is very convenient, efficient and I don’t have to take my time up by being on the phone."
— Amy Rusnell, Staff, West Michigan Cardiothorasic

Results

"The tracking of the reports is really nice… if you've printed a report and can't find it, it is easy to go back in and not have to make a call to resend it."
— Karla Bauswell, Office Manager, Grandville Pediatrics

"We appreciate the timesaving because we get the results very quickly. In the past we had to fax and wait for our results."
— Linda Schrotenboer, Office Manager, Baxter Community Health

EMR interface

“The eSHare integration program has improved our office productivity, and the team from Spectrum Health was exceptional.”
—Tim Mullen, PhD, OTR, CHT - Director of Electronic Health Records

“Here's a quote from one of our physicians, "Much easier to appropriately deal with results and easier to look up past labs - if an office does not have this they should!”
— Dr. Susan Wakefield, Physician, Forest Hills Pediatrics

Epic EMR

“We began with EPIC in June 2011 and there were a lot of components to become accustomed to, but we have found some elements particularly useful. Best Practice Alerts are a useful tool to meet recommended patient guidelines for improved patient care. Sharing software with one of the major hospitals in the area also helps us to better correlate patient care with specialists and allows us to view images and labs performed in area emergency rooms and urgent care facilities. EPIC also assists us in assessing our objectives for 'Meaningful Use' per federal guidelines.”
—Joel Heagle, PA; Elizabeth Harris, PA; Scott Carlson, DO; Family Care Center

Community tools

"So convenient to be able to refer a patient to a specialty and have ALL the information in one location. This task has saved us on phone calls, lost faxes, and extra paper usage, not to mention easier communication between PCP and specialty."
— Sheri Titus, Nurse Supervisor, Cascade Pediatrics, LLP

"I love the system and being able to print off individual documents and make referrals this way."
— Barbara Warren, Office Manager, The Heart & Wellness Institute

"Prior to eSHare Results, valuable time was being consumed obtaining results from several sites. Being able to get results from more than one hospital at once has been a great time saver."
— Thressa Hoekstra, Administrative Assistant, Health Intervention Services

“The new online electronic referral system through Michigan Health Connect has helped smooth out the scheduling process between us and our referral sources that are using the system. The team there at MHC was very helpful throughout the entire process of helping us build this connection. The system is very easy to use, it has reduced our telephone tag significantly, and I believe will be a tremendous help to us.”
— Kelly Jensen, Scheduling Supervisor

For More Information

Learn how to set up an electronic interface between your EMR and Spectrum Health.