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Emergency Services

Emergency Services

Physicians specially trained in adult and pediatric emergency medicine are available 24 hours a day, seven days a week.

Our emergency team is equipped with advanced diagnostic technology to help them diagnose and treat patients quickly and compassionately. Special treatment rooms are available for procedures that require specific technology. Designated rooms are also available for treating women's health and pediatric patients. Our goal is to provide personal attention, skilled care and quick services.

Convenient Location and Hours
Located just off M-121 and Business I-196. Enter via the main entrance and follow the signs to "Emergency". There is ample parking located adjacent to the entrance.

Prompt Service
We provide care to patients of all ages with all types of problems, from life-threatening emergencies to moderately-severe illnesses. Our quick "door to doc" time means you're being seen by a provider shortly after arriving.

Qualified Staff
Our emergency physicians are trained in emergency medicine, and many are also on staff at Spectrum Health. Physician assistants, nurse practitioners and registered nurses are certified in emergency pediatric care, trauma care and advanced life support.

Connections in Care
In the rare event that a higher level of care is required, our staff can quickly prepare patients for transport to Spectrum Health, Meijer Heart Center or Helen DeVos Children's Hospital, as well as other local facilities.

Prescriptions
If you need a prescription during your visit, many can be filled before you leave with our InstyMeds™ automated medication dispenser.

Goals of Treatment
When you are in the Emergency Department, providers will focus on evaluating and treating conditions that are serious and need immediate treatment.

Discharge
Once testing and treatment are complete, the physician may determine that you can be sent home. If you are discharged, you will be given written instructions for care at home, including:

  • If and when you need to follow-up with your primary care physician or return to the Emergency Department
  • Referral to a physician, if you do not have one
  • Referral to a specialist, if necessary

A copy of your record will automatically be sent to your primary care physician.

Observation/Hospitalization
Some patients may need to be admitted for additional tests and treatment. Admission status is based on certain criteria. There are several types of admission:

  • Inpatient: Most often you will meet criteria for inpatient admission. However you may be admitted for observation.
  • Observation: This allows for additional testing and monitoring for up to 48 hours. Your nurse can provide you with additional information.
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